This is an exciting opportunity for an exceptional, experienced AV Operations Coordinator to join an established operation with scope to drive and enhance the service at every opportunity.#
Key Responsibilities:
Scheduling; Assisting Operations Team build the weekly Rota VCCM intake taking information from VCCM (customer facing booking form), scheduling Zoom webinars, creating EMS entries (support reservations), and sending confirmations.
Resource; Onboarding: Onboarding of badged (CW) resources Permit Vetting: Permit Vetting (PV) resources ePermits: Tracking PV resources and status on ePermit Checking overtime forms for correct recharging Requesting and scheduling additional resources
Invoicing; Quotes and cost centre confirmation Ariba orders
Billing; Cost-centre reconciliation Checking validity of cost centres for EMS recharging Checking international cost centres each month and updating EMS where there is an alternative UK cost centre Manual invoicing process ownership Chasing up and escalating aged debt Collecting and sending all information necessary for Monthly Billing
General; Requesting quotes for travel and confirming cost centres Arranging purchase orders for suppliers Collecting/validating engineers expenses following international travel Travel
JBRP1_UKTJ
